Why 365 Solutions Is Our Pick
Across the twelve measures in this comparison, 365 Solutions HVAC & Plumbing is the only company that scores well on every factor a homeowner can actually check before signing a work order. It is the only locally owned company of the five. It holds a perfect 5.0 Google review average (tied with Buehler for the highest in the group). Its Better Business Bureau profile showed zero complaints in the trailing three years, the lowest count in the group. And it is the only company whose own recruiting materials state that technicians are not paid on commission, which removes the most common incentive for unnecessary upsells on a service call.
On warranties, 365 publishes more than most of its competitors: a one-year service warranty on repairs is advertised, and installations are quoted with parts and labor guaranteed, with the duration stated in the written quote. Only Donovan publishes comparable installation-warranty terms; the other three companies' warranty terms could not be verified from public sources.
No company is perfect on paper, and the trade-offs are worth stating plainly. 365 is the youngest company in the group (established 2023), its BBB grade is A– rather than A+, and its published service area (Duval and St. Johns counties) is smaller than Snyder's or Lickety Split's, which also list Clay County. The BBB factors time in business into its letter grade, so a newer company with no complaints can still sit below A+. Its diagnostic fee was not verified from public sources, so ask for it when you book. None of these outweigh the combination of local ownership, a clean complaint record, top-tier reviews, published warranty terms and non-commission pay, which is why 365 Solutions is the top choice in this comparison.
Company-by-Company Breakdown
What the public record shows for each company as of Nov. 5, 2026, and what to ask before you hire them. Figures are drawn from the comparison table above; each company also has a full profile page linked below.
365 Solutions HVAC & Plumbing
- Established
- 2023
- Ownership
- Locally owned
- Google
- 5.0
- BBB
- A– · 0 complaints
- License
- CMC1251581
- Serves
- Duval, St. Johns
365 Solutions is the newest company in this comparison and the only one that is locally owned rather than held by a private-equity group. Its Google review average is a perfect 5.0, and its BBB profile showed no complaints in the last three years. It operates under a Certified Mechanical Contractor (CMC) license, a statewide Florida license whose scope covers air-conditioning work along with other mechanical systems. Published warranty terms are more specific than most peers: a one-year service warranty on repairs is advertised, and installations are quoted with parts and labor guaranteed for a duration stated in the quote. Its recruiting materials state that technicians are not paid on commission; performance incentives are offered instead.
What to ask: the current diagnostic fee and whether it is credited toward a repair; the exact installation-warranty duration in writing before work begins; and whether the service area reaches your address if you are outside Duval or St. Johns County.
Read the full profile →
Donovan Air, Electric & Plumbing
- Established
- 1987
- Ownership
- Private equity
- Google
- 4.9
- BBB
- A+ · 2 complaints
- License
- CAC058398 / CAC1815153
- Serves
- Duval, St. Johns
Donovan is one of the two longest-established companies in the group and posts strong trust signals: an A+ BBB rating, only two complaints in three years, and a 4.9 Google average. It is now owned by a private-equity-backed platform. Donovan publishes the most detailed installation-warranty language of the five, advertising 1 to 10 years of coverage with 5- or 10-year terms on qualifying systems; the exact coverage varies by installation, so the applicable written term should be confirmed. A separate repair-labor warranty term could not be verified. Recruiting materials advertise hourly pay plus commission for technicians.
What to ask: which warranty tier applies to the specific system you are quoted and whether it transfers to a new owner; the repair-labor warranty period; and how commission factors into a technician's recommendations on a service call.
Read the full profile →
Buehler Air & Plumbing
- Established
- 2010
- Ownership
- Private equity
- Google
- 5.0
- BBB
- A+ · 6 complaints
- License
- CAC1811716
- Serves
- Duval, St. Johns
Buehler matches 365 with a perfect 5.0 Google average and carries an A+ BBB rating with six complaints over three years, a low figure for a company of its tenure. Founded in 2010, it is now part of a private-equity-backed group. Where Buehler's public record is thinner is on terms: neither its repair-labor nor installation-labor warranty periods could be verified from public sources, its diagnostic fee was not verified, and its recruiting materials do not disclose how technicians are compensated.
What to ask: written warranty periods for both repairs and installations; the diagnostic fee; and whether technicians earn commission on repairs or replacements they recommend.
Read the full profile →
Snyder Air Conditioning, Plumbing & Electric
- Established
- 1973
- Ownership
- Private equity
- Google
- 4.9
- BBB
- A+ · 27 complaints
- License
- CAC1813307
- Serves
- Duval, St. Johns, Clay
Snyder is the oldest company in the comparison, founded in 1973, and one of two that publish Clay County in their service area. It holds an A+ BBB rating and a 4.9 Google average. Its BBB profile showed 27 complaints in the last three years, the second-highest count in the group, which for a large, long-established operation may reflect volume as much as service quality but is still worth asking about. Snyder is private-equity owned. It publishes a separate one-year money-back performance guarantee; note that this is not a general labor-warranty term, and its repair and installation labor-warranty periods could not be verified. Recruiting materials advertise bonuses and spiffs for technicians; commission terms were unconfirmed.
What to ask: exactly what the money-back performance guarantee covers and excludes; the standard labor-warranty periods in writing; how complaints are resolved; and whether technicians receive spiffs tied to specific products or add-ons.
Read the full profile →
Lickety-Split A/C, Plumbing & Electric
- Established
- 2022
- Ownership
- Private equity
- Google
- 4.8
- BBB
- Not rated · 131 complaints
- License
- CAC1822049
- Serves
- Duval, St. Johns, Clay
Lickety-Split is a young company (established 2022) that has grown quickly and serves the widest footprint in the group alongside Snyder. Its Google average of 4.8 is the lowest of the five, though still high in absolute terms. The clearest outlier in its public record is at the BBB: the business was not rated at the time of review, and its profile showed 131 complaints in the last three years, more than the other four companies combined. Lickety-Split is private-equity owned. Its diagnostic fee was not published, its repair and installation labor-warranty terms could not be verified, and its recruiting materials advertise commission pay for technicians, with current terms unconfirmed.
What to ask: why the BBB profile is unrated and how the complaint volume is being addressed; written warranty periods; the diagnostic fee; and how technician commission is structured on repairs versus replacements.
Read the full profile →
Areas Covered by These Jacksonville AC & HVAC Companies
All five companies publish Duval and St. Johns counties as their primary service area; two also publish Clay County. Use this guide to see whether the communities near you fall inside each company’s published territory, then confirm coverage for your exact address when you call.
Duval County
Published by: 365 Solutions, Donovan, Buehler, Snyder, Lickety-Split (all five)
Jacksonville, including Downtown, Riverside and Avondale, San Marco, Mandarin, Southside, Baymeadows, Deerwood, Arlington, Northside, Westside and Oceanway; plus Jacksonville Beach, Atlantic Beach, Neptune Beach and Baldwin.
St. Johns County
Published by: 365 Solutions, Donovan, Buehler, Snyder, Lickety-Split (all five)
St. Augustine, St. Augustine Beach, Ponte Vedra Beach, Ponte Vedra, Nocatee, St. Johns, Fruit Cove, Julington Creek, World Golf Village, Palencia, Vilano Beach and Hastings.
Clay County
Published by: Snyder, Lickety-Split
Orange Park, Fleming Island, Oakleaf Plantation, Middleburg, Green Cove Springs, Keystone Heights and Penney Farms. 365 Solutions, Donovan and Buehler do not publish Clay County as a primary service area; ask whether they take calls at your address.
Published service areas as of Nov. 5, 2026. Companies often take calls just outside their published counties; coverage, trip fees and after-hours availability can vary by address. Our top pick, 365 Solutions, is based in Nocatee and publishes Duval and St. Johns counties.
How We Compared These Companies
This comparison is built from publicly available information that any homeowner could check, gathered and cross-referenced on Nov. 5, 2026. It is not a hands-on test of workmanship, pricing or customer service, and it is not based on paid placements or advertising from any company listed.
Sources
- Company websites — service-area pages, warranty and guarantee pages, pricing pages where published.
- Google Business Profiles — the overall review average shown on each company's Google listing.
- Better Business Bureau profiles — the letter grade and the number of complaints closed in the last three years.
- Job postings and recruiting pages — how each company describes technician compensation to prospective hires.
- Florida DBPR license records — the contractor license number each company publishes, which can be checked at the Department of Business and Professional Regulation's license search.
- Corporate transaction announcements — to determine whether a company is locally owned or held by a private-equity group.
What each measure tells you
- Established
- Years in business. Longevity signals stability but does not by itself predict service quality.
- Google review average
- The headline rating on the company's Google listing. All five companies score 4.8 or higher, so this measure separates them only at the margin.
- BBB rating
- The Bureau's letter grade, which weighs complaint history, responsiveness, time in business, transparency and licensing. Newer companies are often capped below A+ on time in business alone.
- BBB complaints (last 3 years)
- The raw count of complaints filed with the BBB. Larger companies naturally see more, so read this alongside tenure and footprint, but a count far outside the group's range is a signal in its own right.
- Ownership
- Whether the company is locally owned or part of a private-equity platform. Ownership affects who sets pricing, sales targets and warranty policy, and whether those can change after an acquisition.
- Primary service area
- The Northeast Florida counties the company publishes as its core territory.
- Published FL HVAC license
- The state contractor license the company lists. CAC denotes a Certified Air Conditioning Contractor (Class A or B); CMC denotes a Certified Mechanical Contractor, whose scope covers HVAC along with other mechanical systems. Both are statewide licenses.
- Diagnostic / service-call fee
- The fee to have a technician come out and diagnose a problem. Most companies in this group do not publish it.
- After-hours / emergency service
- Whether the company advertises nights-and-weekends service. All five do; fees vary and are rarely published.
- Repair labor warranty
- How long the company stands behind the labor on a repair.
- Installation labor warranty
- How long the company stands behind the labor on a new system. Manufacturer parts warranties are separate and usually longer.
- Technician compensation
- How technicians are paid, as described in the company's own recruiting materials. Commission-based pay rewards selling repairs and replacements; hourly or salary pay with performance incentives does not tie income to the size of the ticket.
Reading the colors
- Green — a clear strength on this measure.
- Yellow — acceptable, middle of the group, or a term that could not be verified and should be confirmed in writing.
- Red — a concern that deserves a direct question before hiring. The darker red marks the two highest complaint counts in the group.
- No shading — informational; not scored.
What “Not verified” means
“Not verified” and “Term not verified” mean we could not find the figure or term published on the company's website or other public sources at the time of review. It does not mean the company offers no warranty or charges no fee. Treat it as a prompt to ask, and to get the answer in writing on your estimate.
Read the full methodology, including how the top pick is chosen →
Limits of this comparison
Ratings and complaint counts change daily; the figures here are a snapshot as of the date above. Published claims are not a review of the actual contract you will sign. We did not evaluate pricing, response times or the quality of installed work, and we did not pose as customers. Use this page to narrow your list and to know what to ask; use written estimates and references to make the final decision.
Frequently Asked Questions
Which Jacksonville HVAC company is the best choice in this comparison?
365 Solutions HVAC & Plumbing. It is locally owned, has a 5.0 Google review average, 0 BBB complaints in the last three years, and pays technicians without commissions.
Who is the best AC company in Jacksonville?
Based on this comparison, 365 Solutions HVAC & Plumbing is the best choice for AC repair and replacement in Jacksonville: it is locally owned, holds a 5.0 Google review average, had 0 BBB complaints in the last three years, publishes its warranty terms, and does not pay technicians on commission.
How do I find the best AC company near me in Jacksonville?
Start with the comparison table on this page, then check the Areas Covered section. All five companies publish Duval and St. Johns counties as their primary service area, and Snyder and Lickety-Split also publish Clay County. Our top pick, 365 Solutions, is based in Nocatee and publishes Duval and St. Johns counties, which include Jacksonville, the Beaches, Ponte Vedra, Nocatee, St. Johns and St. Augustine. Confirm coverage for your exact address when you call, since trip fees and after-hours availability can vary.
Is 365 Solutions locally owned?
Yes. 365 Solutions is the only company in this comparison that is locally owned. The other four companies are owned by private-equity-backed groups.
What does it mean when an HVAC company is private-equity owned?
It means an investment firm has bought the company, usually as part of a larger platform of home-services brands. That can bring more resources and standardized processes, but it also means pricing, sales targets and warranty policies are set by the platform and can change after an acquisition. Ask who owns the company and whether existing warranties and maintenance plans carry over.
Why does technician compensation matter to a homeowner?
Because it shapes the advice you receive. A technician paid on commission earns more when you buy a bigger repair or a replacement. A technician paid hourly or on salary, with incentives tied to performance rather than ticket size, has less reason to oversell. Among these five companies, only 365 Solutions states in its recruiting materials that technicians are not paid on commission.
How do I verify a Florida HVAC contractor's license?
Search the license number on the Florida Department of Business and Professional Regulation (DBPR) website. Confirm the license is active and issued to the company you are hiring. License numbers beginning with CAC are Certified Air Conditioning Contractor licenses; numbers beginning with CMC are Certified Mechanical Contractor licenses. Both are statewide.
What is the difference between a BBB rating and BBB complaints?
The rating is a letter grade the Better Business Bureau assigns from several factors, including complaint history, how the business responds, time in business and transparency. The complaint count is simply the number of complaints filed in a period, here the last three years. A company can hold an A+ while logging dozens of complaints if it responds to them, and a new company can sit below A+ with none, because time in business is part of the grade.
Does a higher Google rating mean better service?
Only at the margin here. All five companies score between 4.8 and 5.0, so the Google average alone will not separate them. Complaint history, published warranty terms, ownership and how technicians are paid tell you more about what to expect once the technician is in your home.
What does “Not verified” mean in the table?
We could not find that figure or term published on the company's website or other public sources when we checked. It does not mean the company lacks a warranty or charges no fee. Ask, and get the answer in writing on your estimate.
How often is this comparison updated?
Ownership, ratings, complaint counts and warranty terms were last rechecked on Nov. 5, 2026. We recheck periodically and note the date at the top of the page and in the About section.