Home›Company Profiles›365 Solutions HVAC & Plumbing
- Established
- 2023
- Ownership
- Locally owned
- Google review average
- 5.0 / 5
- BBB rating
- A–
- BBB complaints (3 yrs)
- 0
- Florida license
- CMC1251581
Certified Mechanical Contractor - Primary service area
- Duval and St. Johns counties
Jacksonville, the Beaches, Ponte Vedra, Nocatee, St. Johns, St. Augustine - Diagnostic fee
- Not verified
- After-hours service
- Yes (fees may apply)
- Website
- 365solutionsfl.com
Figures as of Nov. 5, 2026, from the company’s website, Google Business Profile, BBB profile, recruiting materials and Florida DBPR records. How we compare.
What the Public Record Shows
Founded in 2023 and based in Nocatee, 365 Solutions HVAC & Plumbing is the newest company in our Jacksonville comparison and the only one that is locally owned. The other four companies in the group are held by private-equity-backed platforms, which places pricing, sales targets and warranty policy with a parent organization rather than a local owner. For a homeowner that distinction matters most after the sale: who you call when something goes wrong, and whether the terms you were quoted still apply a year later.
Its public trust signals are the strongest in the group. The company’s Google Business Profile shows a perfect 5.0 review average, tied with Buehler for the highest of the five. Its Better Business Bureau profile carried an A– grade and showed zero complaints in the trailing three years, the only clean complaint record in the comparison. The A– rather than A+ is consistent with the BBB’s practice of weighing time in business, which caps very new companies regardless of complaint history.
365 Solutions operates under Florida license CMC1251581, a Certified Mechanical Contractor license. Unlike the CAC (Certified Air Conditioning Contractor) licenses held by the other four companies, the CMC classification’s statutory scope covers heating, ventilation and air-conditioning work along with other mechanical systems. Both are statewide licenses issued by the Department of Business and Professional Regulation and can be verified on the DBPR license search.
On terms, 365 publishes more than most of its peers. A one-year service warranty on repairs is advertised, and installations are quoted with parts and labor guaranteed, with the duration spelled out in the written quote. Only Donovan publishes comparable installation-warranty language. And 365 is the only company in the group whose recruiting materials state that technicians are not paid on commission; the company offers performance incentives instead. Because commission pay rewards the size of the ticket, this is the single clearest signal in the comparison about the advice a homeowner is likely to receive on a service call.
How 365 Solutions Compares
| Measure | 365 Solutions | Group range (5 companies) |
|---|---|---|
| Established | 2023 | 1973 – 2023 |
| Google review average | 5.0 | 4.8 – 5.0 |
| BBB rating | A– | Not rated – A+ |
| BBB complaints (last 3 yrs) | 0 | 0 – 131 |
| Ownership | Locally owned | 1 locally owned; 4 private equity |
| Repair labor warranty | 1-year service warranty advertised | Published by 1 of 5 |
| Installation labor warranty | Duration specified in quote; parts & labor guaranteed | Published by 2 of 5 |
| Technician compensation | No commissions; performance incentives offered | No-commission: 1 of 5 |
Green = clear strength · Yellow = acceptable or unverified · Red = a concern to ask about. Reading the colors.
Strengths
- Only locally owned company of the five
- Perfect 5.0 Google review average
- 0 BBB complaints in the last three years
- Repair and installation warranties published, parts and labor guaranteed on installs
- Technicians not paid on commission (company-stated)
- After-hours and emergency service available
Questions to Ask Before Hiring
- What is the current diagnostic fee, and is it credited toward a repair?
- What is the exact installation-warranty duration for the system being quoted? Get it in writing.
- Does the service area reach your address if you live outside Duval or St. Johns County?
- What performance incentives do technicians receive, and how are they measured?
Bottom Line
365 Solutions is our top pick because it is the only company in the comparison that combines local ownership, a clean complaint record, top-tier reviews, published warranty terms and non-commission technician pay. Its youth and smaller published footprint are the trade-offs; neither changes the recommendation. Read the full rationale on the comparison page.
Contact and Public Listings
365solutionsfl.com
904-460-2998
150 Hilden Rd, Suite 303, Nocatee, FL 32081
View listing on Google Maps
View BBB profile
CMC1251581 · verify on the DBPR license search
Donovan
Buehler
Snyder
Lickety-Split